Credit card payments are processed through Stripe or Square. Stripe and Square are payment processors certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Once your Stripe profile is set up I only ever see the last four digits of your card.
All purchases made on my website are NON-REFUNDABLE.
I proudly stand by my work, training programs and courses. You can read through the many testimonials regarding my programs if you are unsure. Due to the downloadable nature of my programs, and considerations of Intellectual Property, refunds will not be granted for any of the educational products or programs.
Please note that the information in these courses is intended for educational purposes only and is not to be taken as direct medical advice. As there has been no direct consultation, these are recommendations and guidelines only. Results can vary, and there is always the possibility you will not get the results you are looking for. Always check with your medical practitioner before changing your diet, eating, or health program.
The materials provided by me in these courses are for the use of the students enrolled in the course. Copyrighted course materials may not be further disseminated.
All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any part of the course unless we give you explicit permission to do so in a written agreement signed by Luanne Hopkinson.
Kickstart Course availability will be for a minimum of 24 months unless otherwise stated.
Payment for individual appointments is due at the time of booking and can be made via credit or debit card. I understand that sometimes life gets in the way and you may need to re-schedule or even cancel an appointment. You can do this anytime through the link in your confirmation email up to 48 hours before your appointment time. If I am not provided with at least a full day’s notice my cancellation and refund policy applies.
There are no refunds available for time already used within a package or bundle.
I (Luanne Hopkinson) am not a medical doctor, psychiatrist or psychologist; I do not service medical emergencies. If you have a medical emergency, you must contact your primary care physician or dial your country’s emergency number (000 for Australia).
Please contact me via email at email@example.com if you have any questions, concerns or require clarification on any of my terms and conditions.